Kathleen Mahony is a hairdresser by profession. She decided to volunteer her expertise and her experience to cancer patients as part of the Canadian Cancer Society's Look Good Feel Better program, which helps patients to look their best and feel better about themselves. As a volunteer for the PalliAmi Foundation since 1982, she has helped to give patients at the Palliative Care Unit of Hôpital Notre-Dame a more positive self-image and boost their self-esteem. She is an example of caring, listening, discretion and empathy. She is someone who changes the world one day and one smile at a time.